Netflix Found to Sometimes Serve Their Movies Cropped; Respond with a 'Well, We Try'

July 18, 2013


From the pride to SCANDAL SHAME today for Netflix, as the company's Emmy nominations are now being overshadowed by the revelation that sometimes they've been streaming out cropped versions of films. The issue seems to have first been noticed--or at least first thoroughly documented--on the accusatory Tumblr What Netflix Does, where it's been revealed that "what Netflix does" is the same thing Mom does every Christmas: getting the pan-and-scan version of a movie instead of the original widescreen.

From the evidence presented thus far, it seems the problem hinges on region. Mexico, Brazil, the United States, and Scandinavia all must suffer a Planet of the Apes with a reduction of on-screen apes; Scandinavia's Transporter includes about a quarter less transporting; Last Action Hero's cinematic purity varies by country.

TheVerge has reached out to Netflix for a response, and the company has responded with a straightforward "we do not crop," adding that they always want to give "the best picture and provide the original aspect ratio of any title."

So then why do they seem to cut out all the acting Daniel Day-Lewis is doing in his rearmost shoulder? Turns out, despite all their good intentions, they don't really do that great with quality control, so sometimes they end up with a poor-man's version and no one notices. But when someone does, Netflix claims, they "work to replace that title as soon as possible." So hopefully they start checking this What Netflix Does blog on the regular, because right now Brazil and Scandinavia are watching a bullshit crop of Dune while Canada watches the full frame, and this is how really nerdy wars are started.

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